Frequently Asked Questions

Is Insurance Accepted?

Unfortunately, we are not able to accept insurance as the time and resources required detract from our ability to spend a maximum amount of time with our patients. Practices who accept insurance typically need to spend short amounts of 1:1 time with their patients in order to stay open. Whereas in order to most effectively treat patients with complex musculoskeletal systems, more direct 1:1 time with the patient is critical for achieving successful outcomes. Our providers only see one patient at a time rather than stacking appointments on top of one another.
However, we are happy to offer our patients a superbill / detailed receipt you can submit to your insurer for reimbursement for out-of-network benefits after full payment has been made to Kimbia Physio, LLC.
Please note that our practice has opted out of Medicare/Medicaid and therefore claims should not be submitted for reimbursement.

Is a doctors referral needed?

In the state of Maryland, physical therapists have direct access and can provide evaluation and
​treatment without a physician’s referral.  For all Medicare patients, a referral is preferred, but not
required and a signed plan of care will be accepted.  Evaluation notes and plan of care will be sent to your physician upon request for non-Medicare patients.

Is there a cancellation fee?​

A cancellation fee of $100 will be applied to any cancellations made sooner than 24 hours in advance of
your appointment.  Late cancellations do not allow for other patients to schedule.

How many visits will I need?

Depending on the initial evaluation, will determine the recommended number of visits and be discussed during initial treatment.  For certain patients, 30 min sessions & packages will be available, but more complex patients may require one hour treatment sessions to
provide the best care. ​

What should I expect from my first new patient visit?​

You should expect to spend 50-60 minutes to discuss your current functional limitations, past medical history, evaluation and treatment will be provided.  Recommend wearing comfortable clothes and bringing shorts or a tank top depending on body location being treated. ​

What are the benefits of concierge physical therapy?​

  • 100% one-on-one care,
  • Treatment sessions long enough to see results quickly, proper referral out if further
  • diagnostics/treatment is needed 
  • Easy scheduling
  • The ability to quickly reach providers with questions by phone or email directly 
  • Direct communication with your physician

Still have questions?